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We ensure that targets, data captures and KPI regimes are aligned to our customer cleaning objectives.

Healthcare & Biopharma

Healthcare and the Biopharma industry are a critical environment where hygiene standards are vital to protect patients, staff and visitors. In our long relationships with this industry, we have worked diligently to understand the way in which they need us to support their focus on disinfection and sanitisation standards.

Hygiene

Every workflow needs to be planned and delivered with a strong understanding of hygiene, safety, patient care and Health Canada standards and guidelines. These facilities are very special environments that require a special cleaning provider with the right hygiene standards and controls. Cleaning methods must reliably deliver the specified hygiene levels for each area.

Standards and compliance

It is important that detailed specifications are agreed upon, implemented, supervised and evidenced. Cleaning services must achieve carefully defined standards and regulations that prevent infection and enhance patient recovery. Health, safety and environmental targets must be delivered and evidenced.

JanMasters cleaning services is built on years of experience in the Healthcare and Biopharma industry, in which we have maintained some of the most demanding environments. As a result, our cleaning processes and programs have been built upon a foundation of safety, auditable quality management, and a highly-trained professional workforce.

Our cleaning program uses environmentally-friendly cleaning products, high-efficiency equipment and new technology for hospital environmental services, such as:

  • DIN Health Canada approved disinfects
  • Triple-filter vacuums with HEPA filters
  • Vapor machines to clean and sanitize
  • Microfiber cleaning tools
  • Chemical-free automatic scrubbing machines

Chemical use and storage are a key focus within our cleaning programs, and we prove it by:

  • Using Green Seal-certified
  • Diluting concentrated chemicals on-site whenever possible
  • Consolidating the storage and dilution activities to as few areas of the facility as possible
  • Storing chemicals in a single-locked room or area with direct-to-outside exhaust ventilation
  • Ensuring that only properly trained employees have access to the above areas
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Medical Office Cleaning

With years of experience as a trusted cleaning company offering healthcare janitorial and medical office cleaning services to a wide range of providers, we pride ourselves on helping to maintain the health of our community. By delivering outstanding healthcare cleaning services, we play a vital role in helping medical professionals protect their patients and themselves from contagious illness and take that role seriously for all our clientele.

Our vendor position also gives us unique access to professional-grade disinfectants, state of the art cleaning equipment and personal expertise that we bring to every facility. When it comes to healthcare facilities cleaning, we stand by our work and guarantee that every healthcare environment we serve is properly cleaned, not merely touched up with surface cleaning and fragrance. We have direct experience servicing the following:

  • Urgent Care Centers
  • Pediatric care centers
  • Dental offices
  • Oncology care
  • Family practice
  • Outpatient surgery facilities
  • Labs and testing centers

Biopharma

Because we have experience serving facilities like yours around the country, you can rest assured that we understand your specific biopharma facility service’s needs. Our biopharmaceutical industry professionals are trained to take the utmost care with your fragile equipment, and we pay special attention to the cleanliness of your research and product development labs. JanMasters flexibility and resources help us provide expert service according to your schedule, without ever inconveniencing your staff or interrupting production. Your property – and your image – will benefit from JanMasters expertise and services, which include:

  • Janitorial, general and cleanroom maintenance
  • Contamination control
  • Our employees will understand your strict protocols, measurements and emergency procedure
  • Filtering systems and other specialized equipment used for manufacturing plant facility services
  • Specially trained employees who are technically proficient with chemicals, equipment and methods.
  • JanMasters employees are also trained in the rules and regulations of your facility, and are thoroughly trained regarding medical facility hazards (blood-borne, biological, physical and chemical)
Healthcare & Biopharma

Our Value Approach

Our value approach is our promise to you and our dedicated efforts to understand your facility and industry.

Our dedicated teams are trained with high skill levels, and our self-delivery model provides stability and continuity. We integrate with patient care teams and management to ensure that we work together to deliver the right cleaning services to support your excellence.

Our Solution

As a service partner we strive to design and deliver exactly the right cleaning solution for each customer as a unique provider. In the dialogue and procurement phases we engage with clients and listen closely to their needs, ambitions, strategies and issues.

Drivers

We use these as the drivers to develop the solution, collaborating with customers in the process of design and implementation. Throughout the contract relationship we remain flexible, adapting to change and using customer feedback to adjust the service.

Aim

Our aim is to ensure that our cleaning solution is optimised in its effectiveness for your facility, and agile in the way it is developed and improved.

Evidence of Quality Delivery

JanMasters is results oriented and we believe that customers want to see measurable performance in terms of quality improvement, cost reduction, high user satisfaction and optimal value.

Targets, data, KPI’s

We ensure that targets, data capture and KPI regimes are aligned to customer objectives, so that our cleaning method achieves a positive impact on your business.

Our goal is to support your value creation by delivering optimum value in facilities services and we self-monitor our delivery quality and account development initiatives to drive this:

  • Documented and audited compliance with regulatory hygiene standards
  • High service user satisfaction levels
  • Cost savings targets delivered